Effective communication has become an indispensable skill in the fiercely competitive financial industry, where clients expect personalized, transparent, and prompt interactions. Attendees will leave this session with a deeper understanding of the following:

• How clients view current advisor communications, what clients are asking for, and the consequences of inadequate advisor communications.
• How to commit to a cadence of communication, creating new touch points and opportunities based on what clients are seeking today. We will share best practices to ensure you walk away with attainable goals.
• What higher AUM clients seek, and suggested tactics for meeting these needs. Understanding your clients better means you’re better equipped to help them reach the goals along their plan to financial success and security.

In this webinar, Charlie will break down the key concepts that every investor should understand. With these topics likely to come up in client and prospect conversations, the presentation is an excellent resource for driving AUM growth and retention. This presentation will answer questions like:

• What happens if you aren’t invested for even just the market’s 10 best days?
• How does dollar-cost averaging differ from lump-sump investing?
• Why is it important to stay invested, even through volatility?
• How do various portfolio allocations hold up when drawing income during retirement?